Reach your financial goals sooner by redeeming your Vancity Rewards points for cash back towards your Vancity account. To get started, you’ll need your financial account number, contract number and/or Qtrade Direct Investing account number.
Select an account type below to see which numbers you’ll need and where to find them.
To redeem your Vancity Rewards points towards your personal chequing or Jumpstart™ High Interest Savings Account or business chequing or JumpstartTM High Interest Savings Account, you’ll need your:
To redeem your Vancity Rewards points towards your TFSA or RRSP Jumpstart™ High Interest Savings Account, you’ll need your:
If you want to open a new RRSP and do not have an RRSP, please log in to online banking to complete an RRSP online application or book an appointment with a Specialist.
To redeem your Vancity Rewards points towards your Vancity term deposit, you’ll need your:
To redeem your Vancity Rewards points towards a TFSA or RRSP term deposit, you’ll need your:
If you want to open a new RRSP and do not have an RRSP, please log in to online banking to complete an RRSP online application or book an appointment with a Specialist.
To redeem your Vancity Rewards points to make a payment towards your Vancity mortgage or personal loan, you’ll need your:
Vancity statement
You can find your financial account number in the borrowing section of your statement under the account description.
Online banking (desktop)
When you log into online banking on a desktop computer, in your Account Summary, you’ll see your financial account number after the account name.
Online banking (mobile)
When you log into online banking on your mobile device, tap “My Accounts” and you’ll find your account numbers after the account name.
Vancity mobile app
When you log into online banking on the Vancity mobile app, tap “My Accounts” and you’ll find your account numbers after the account name.
Vancity statement
You can find your Relationship number on your statement under “My relationship number(s)” at the top right hand corner of your statement.
Online banking (desktop)
When you log into online banking on a desktop computer, in your Account Summary, you’ll see your relationship numbers.
Online banking (mobile)
When you log into online banking on your mobile device, tap “My Accounts” and you’ll find your relationship number.
Vancity mobile app
When you log into online banking on the Vancity mobile app, tap “Accounts” and you’ll find your relationship number.
To redeem your Vancity Rewards points to make a payment towards your Vancity Personaline or Creditline, you’ll need your:
Vancity statement
You can find your financial account number in the borrowing section of your statement under the account description.
Online banking (desktop)
When you log into online banking on a desktop computer, in your Account Summary, you’ll see your financial account number after the account name.
Online banking (mobile)
When you log into online banking on your mobile device, tap “My Accounts” and you’ll find your account numbers after the account name.
Vancity mobile app
When you log into online banking on the Vancity mobile app, tap “My Accounts” and you’ll find your account numbers after the account name.
Vancity statement
You can find your Relationship number on your statement under “My relationship number(s)” at the top right hand corner of your statement.
Online banking (desktop)
When you log into online banking on a desktop computer, in your Account Summary, you’ll see your relationship numbers.
Online banking (mobile)
When you log into online banking on your mobile device, tap “My Accounts” and you’ll find your relationship number.
Vancity mobile app
When you log into online banking on the Vancity mobile app, tap “Accounts” and you’ll find your relationship number.
To redeem your Vancity Rewards points towards your Qtrade Investor online account, you’ll need your:
Qtrade Investor statement
To find your Qtrade Investor Statement of Account, select My Accounts > Service Centre > View eDocuments.
Qtrade Investor account summary
To find your Qtrade Investor account summary, select My Accounts > Account Summary.
Please read the Qtrade Investor disclosure and mutual funds disclaimer.